Sales Coordinator

Wed Nov 6, 2019
Job Location

Reports to: Wholesale Sales Manager

Job Description: Interact with customers, sales team members, and others internally as needed to efficiently process quote requests and order information regarding company products and services to achieve goals and objectives.

- Professionally support company sales, effort, primarily wholesale sales, by providing accurate and timely quotes, and addressing customer service needs as necessary.

- Maintains quality service by following organization standards.

- Contributes to team effort by accomplishing related results as needed.

- Effectively communicate with customers either by telephone, electronically or face to face as needed, and follow up on customer interactions.

- Respond promptly to customer inquiries and address as necessary, or direct requests and unresolved issues to the appropriate resource.

- Follow and apply Lean Manufacturing principles.

- Keep detailed records of quotes, orders, warranty matters, and all transactions in accordance with designated systems and procedures.

- Cross-train as necessary to be effective resource as needed to any wholesale customer.

- Provide a high level of service to customers and potential customers.

- Carry out instructions from supervisor

Education and Experience

- High school diploma, general education degree or equivalent

- Knowledge of relevant computer applications and ability to type

- Knowledge of applicable procedures

- Effective communicator through oral and written language applications

Key Competencies

- Effective: interpersonal skills, communication skills, listening skills

- Problem analysis and problem solving

- Attention to detail and accuracy

- Customer service orientation

- Adaptability, initiative, and stress tolerence

- Positive attitude

Our company has used ESCO Manufacturing for many years for our wholesale electric sign needs. They have manufactured many different types of signs for us over the years. We have had the same sales rep for many years. That says a lot in itself about the company. They have never let us down and always delivered a quality product in a timely manner. They are very competitive and always have great ideas to help us with design and installation. I highly recommend them, they won't let you down
Justin Helmke
JH Signs
Our account rep has been with us from the start of All State Signs. Throughout the years we have come to rely on ESCO's extensive product knowledge and fast turn arounds to fill our customer needs. ESCO has always been a reliable source for our company, and as we grow, we will continue to rely on their terrific customer service and quality products.
Beau & Raean Bilbrey
All State Signs Great Falls, MT
ESCO Manufacturing has been our channel letter fabricator for over 12 years. They are an exemplary company that manufactures high quality products and we have been completely satisfied with their customer service. Their staff is knowledgeable and able to handle any request. We are happy to recommend their services.
Jerry & Marlene Sandmann
Sandmann Signs & Electric Inc.
I have used ESCO Manufacturing for the better part of 20 years as an outlet for sign projects when we are overloaded and have seen nothing but the best of Quality, no shortcuts on the manufacturing process and as always very easy to work with sign professionals.
Kirk Ronning
Indigo Signworks
We have worked with ESCO Manufacturing with many of our projects and have had great results. Our account rep has been great to work with providing ideas and giving us a great product. It's been a pleasure to work with ESCO and I highly recommend!
Christian Guenther
AP Design
My companies have worked with ESCO for many years. We have collaborated on many projects, receiving professional knowledge and products in a timely manner. From answering an install question while on the job site to planning and discussing initial project concept sketches, ESCO has always been able to offer me the know-how to offer my customers a professional experience! Thank you ESCO!
Cathy Krommenhoek
Total Motors
From the sales to fabrication, to shipping, and accounting departments, the entire process has been seamless. At any given time we can see exactly where our job is in the process. Over the years, your team has displayed nothing but professionalism. Thank you, ESCO, for being a vendor we can count on consistently. We look forward to our relationship continuing!  
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