Job duties:

• Generate new and repeat sales by providing product, price, and technical information to customers in a timely manner via phone conversations and email correspondence
• Determine customer requirements and expectations in order to recommend specific products and solutions
• Aggressively, regularly, and pro-actively contact customers by phone and email
• Accurately process customer transactions such as orders, quotes or Warranty Requests
• Provide feedback to supervisor(s) and management of relevant information and trends in the marketplace.
• Manage time effectively and work effectively with other members of the sales team and other departments
• Achieve all Sales goals, both Financial Goals and Performance Goals
• Present price, credit and terms to customers in accordance with standard procedures, be cognizant of account status, and assist in the collection efforts as necessary
• Proactively recommend items and information needed by customers to increase customer satisfaction and improve transaction profitability
• Monitor scheduled shipment dates and communicate variances to customers as needed
• Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software internally
• Present a professional image at all times to customers, vendors, and co-workers
• Follow company policies and procedures, including the approved and desired record keeping systems
• All other duties as assigned.